How Can We Help?

Our support team is here to assist you. Submit a ticket or reach out directly for help with your XFactorAI account.

Submit a Support Ticket

Describe your issue and we'll respond within 24 hours.

Ticket Submitted!

Thank you for contacting support. We'll review your ticket and respond within 24 hours.

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We couldn't submit your ticket. Please try again or email us directly.

Support Contact

Need immediate assistance? Reach out to our support team directly.

Support Email
support@xfactorai.com
Response Time
Within 24 hours
Support Hours
Mon – Fri, 9 AM – 6 PM EST

Data deletion

To request erasure of personal data tied to your account, email support@xfactorai.com or choose Data deletion / erasure request as the issue type below. Our team will verify your request, complete deletion where applicable, and confirm by email.

Full procedure in the Privacy Policy →

Before Submitting a Ticket

  • Check if you're using the latest version of the product
  • Include any error messages you've received
  • Describe the steps that led to the issue
  • Mention your browser/device if relevant